Welcome to Sonoma Clothing Store! These Terms and Conditions govern your use of our website and services. By accessing preggywear.com and making a purchase, you agree to be bound by these terms.
1. Introduction
Sonoma Clothing Store (“we,” “us,” or “our”) operates the website preggywear.com, specializing in maternity wear and sleepwear. Our products are designed to provide comfort and style during pregnancy and beyond.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not engage in any activity that may disrupt or interfere with our website’s functionality
- Be responsible for all activities that occur under your account
- Verify that the products ordered meet your requirements before purchase
3. Products and Services Description
We specialize in:
- Maternity clothing including bottoms, dresses, gowns, jeans, pants, shirts, blouses, shorts, skirts, and sweaters
- Sleepwear including pajama sets, tops, bottoms, and robes
- Outerwear including coats, jackets, and cardigans
- Accessories including socks and hosiery
We strive to accurately display our products, but please note that colors may vary slightly due to monitor settings.
4. Order and Payment Terms
Order Process:
Placing an order constitutes an offer to purchase products. We reserve the right to accept or decline orders at our discretion. Order confirmation does not signify our acceptance; acceptance occurs when we ship the products.
Pricing:
All prices are listed in US dollars. We reserve the right to modify prices at any time without notice, but changes will not affect confirmed orders.
Payment Methods:
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order placement. By providing payment information, you represent that you are authorized to use the payment method.
5. Shipping Policy
We ship globally, excluding Asia and select remote regions. Please see our detailed shipping information:
Order Processing:
Orders are processed within 1-2 business days.
Shipping Options:
- Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 business days after shipment.
- Free Shipping: Available for orders over $50 via EMS. Delivery within 15-25 business days after shipment.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, or other unforeseen circumstances.
6. Returns and Exchanges
Your satisfaction is important to us. Please review our return policy:
Timeframe:
Returns and exchanges are accepted within 15 days of receiving your order.
Conditions:
To be eligible for return or exchange, items must be:
- Unworn and unwashed
- In original packaging
- With all original tags attached
Non-Returnable Items:
For hygiene reasons, the following items cannot be returned or exchanged:
- Socks & Hosiery
- Pajama Sets (if opened or separated)
Return Process:
- Contact our customer service at [email protected] within 15 days of receipt
- Include your order number and reason for return
- Wait for approval and Return Authorization Number
- Ship items to: Sonoma Clothing Store Returns, 2190 Chenoweth Drive, Nashville, TN 37214 USA
Return shipping costs are the customer’s responsibility unless the item arrived damaged or defective.
Refunds:
Refunds are processed within 3-5 business days after we receive and inspect returned items. Refunds are issued to the original payment method and may take 5-10 additional business days to appear on your statement.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Sonoma Clothing Store or our content suppliers and protected by international copyright laws.
You may not reproduce, distribute, modify, or republish any content from this site without our prior written consent.
8. Limitation of Liability
Sonoma Clothing Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Your use or inability to use our website or services
- Any products purchased through our website
- Unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on our website
Our total liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.
9. Privacy
We respect your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy for details on how we collect, use, and safeguard your data.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Tennessee, United States. Any disputes shall be resolved in the courts located in Nashville, Tennessee.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.
12. Contact Information
For questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Sonoma Clothing Store, 2190 Chenoweth Drive, Nashville, TN 37214 USA
